This Privacy Statement sets out how this website (www.touringholidays.com) complies with European Union data protection requirements. This applies to the entire website. Any changes to these policies will be posted on this page. You can access this Privacy Statement from the bottom of every page by clicking on the appropriate link.
Haven and British Holidays and its subsidiaries are committed to respecting your privacy. We have structured this website so that you can visit a majority of the website without identifying yourself or revealing any personal information.
Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.
By visiting this website you are accepting and consenting to the practices described in this Privacy Notice
Collection and Use of Personal Information
We use the information submitted on this site to handle booking requests, deliver products and services (i.e. brochures, booking confirmations), communicate with you about bookings, services and promotional offers, update our records and generally maintain your details.
Back to topBrochure Requests, Enquiry Forms, Contact Us and Online Booking
The information you supply on the Brochure Request, Enquiry Forms, Contact Us and Online Booking pages on this website is primarily used to enable us to send you a copy of the requested brochure, answer your query or to process your booking.
In order to process your Brochure Request, enquiry, query or online booking we will need to record your personal details. This information may be shared with external companies who carry out work on our behalf.
Your phone number is requested and collected to enable us to contact you to answer your query, or in the future for research or marketing purposes. This is not a compulsory field.
Your email address may be used by Haven & British Holidays for marketing purposes only if you have checked the box stating that you wish to receive news and information via email from Haven & British Holidays.
You can unsubscribe from our email database by clicking on the remove link at the base of each email or by sending an email to havendata.protection@bourne-leisure.co.uk.
Back to topWhat if you think we have incorrect information or you would like a copy of the information we hold about you?
You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. This fee will not exceed £10. If you would like a copy of the information held on you please write to:
Data Protection Compliance Officer
Haven & British Holidays
Bourne Leisure Ltd
1 Park Lane
Hemel Hempstead
Herts HP2 4YL
havendata.protection@bourne-leisure.co.uk
If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible to the above address. We will correct any information, which was found to be incorrect promptly.
Back to topSecurity
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Back to topOther websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over any other website. Therefore, we cannot be held responsible for the protection and privacy of any information, which you provide whilst visiting such sites. Linked sites are not governed by this Privacy Statement. We would advise that you exercise caution and are aware of the Privacy Statement applicable to the website in question.
Back to topCookies
A cookie is a piece of text which asks permission to be placed on your computer's hard drive. Once you agree, your browser adds that text in a small file. A cookie helps analyse web traffic or logs when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We, Haven and British Holidays and, on our behalf, Webabacus use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customers needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Denial of a traffic log cookie should not prevent you from using this site.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can visit all pages of this site without cookies, however, cookies allow you to take full advantage of some of this website's useful features and we recommend that you leave them turned on.
If you are using a shared computer and you choose to leave cookies turned on, be sure to log yourself and your details off when you finish using a shared computer.
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